Review

A row, and the drawer behind it

A row carries what the queue already knows: the listing's photograph beside your own render, the title, one sentence saying why Warden is showing it to you, the seller and where they were seen, when it was published, the file names the place listed, and its state.

A click opens a drawer over the page with the two pictures side by side, that sentence under them, the facts, what Warden checked, and the activity behind it. From the drawer you can open the full investigation. While nobody has decided the listing, you can also take one quick step there: say a listing that offers a file is your design, or dismiss a listing that sells printed items as not yours. A double click goes straight to the investigation.

The arrow keys walk the queue and the drawer follows, so a queue can be read without reaching for the mouse.

Two readings, kept apart

A listing carries two answers, and confusing them is the mistake worth avoiding.

flowchart TD
  S(["A listing a scan kept"]) --> N["Needs you"]
  S --> O["Observation"]
  S --> R["Resolved"]
  N --> P("You decide")
  O --> P
  R --> P
  P --> D(["Decided, whatever Warden had read"])
  class S,D warden
  class P ask

The first is Warden's, made before any person touched it.

Resolved never means cleared. It means the record holds a reason a person is not needed, and Warden will show you that reason. There are only two of them, and neither is about the seller: the listing turns out to be one of your own, or it is the same listing you have already been shown, from the same seller, twice over.

The second answer is yours.

Your decision outranks Warden's reading. Once you record one the listing moves to Decided, whichever of the three you chose.

Why a listing reaches you

Warden promotes a listing when it holds a specific, recorded reason to, and it shows you that reason on the row and again in the drawer. The reason is always something Warden observed, never a hunch and never a score.

The signals behind those reasons are deliberately not written down here, on this page or anywhere else public. A seller who knew them would write listings around them.

What your rules answered

Alongside all of that, each rule of your policy in force is read against the facts and gets its own verdict: covered, possible conflict, needs evidence or not applicable. The listing never collapses into one word, and Organization says what each verdict means.

Possible conflict is deliberately not called a violation. Warden can state that a listing and your written rule conflict. Whether that is infringement is a legal conclusion, and Warden does not reach one.

Covered clears one rule. A seller can hold an active entitlement that grants physical sales and, on the same listing, be in possible conflict with your rule on renders. See Commercial verification for what an entitlement does and does not do.

Warden never concludes that a seller has no license. Every unmatched case answers needs evidence with its own reason: the seller is not in your records, Warden could not compare them with your records, the storefront is registered against more than one customer, or you have registered nobody there.

The photograph check has four answers of its own, and they are set out in Swarm scans. The one worth reading twice is "not your published render", which a seller photographing their own print of your design gets, and so does a seller who has nothing of yours at all.

Deciding

Two questions sit on a listing, and they are separate.

Is this your design? Warden asks and waits. A takedown goes out in your name, so Warden will not answer that one for you. For a listing that offers a file, it asks on the investigation. For one that sells printed items, you answer on the seller's page, beside that listing. Confirming it is what makes an enforcement package possible, and on its own it does not move the listing out of Needs you.

What do you want done? Dismissing, watching the seller or holding for evidence all move the listing to Decided, and the record keeps which you chose and when. You answer it on the investigation, or dismiss a listing that sells printed items straight from the drawer.

You decide on a seller or a channel, once. The decision covers every listing of theirs that waits on you, and Warden keeps it: a new listing from the same seller is recorded without asking you, for as long as the seller's standing with your members is the one it had when you decided. If that changes, because a lapsed member renews or a shop nobody registered is registered, the seller comes back to Needs you with a line saying what you decided before. Holding a seller for evidence puts every current listing of theirs on one ticket, where your organization takes tickets. Each listing can still be decided on its own from its investigation.

You can also move a listing between Needs you and observations by hand. You cannot mark one resolved yourself. That word is Warden's, because it means Warden can show its reasoning.

Sellers

Every seller Warden has recorded has a page of their own, with everything it holds on them. Some sellers are marked Worth a look there. That is a reason to look, not a finding. See Sellers.